Property manual summary

The information in this section and manual provides tenants and their supports with important information about how inhousing operates and the rights and responsibilities of tenants. Key information is available in Easy English here.

Moving in processes

Once inhousing identifies a home that is best-suited to your individual needs, taking into consideration all of the different accessible features, it’s time to move in.
We will arrange for the Tenancy Agreement to be signed, establishing a formal relationship between inhousing and you.
A relevant bond is then paid, and, if need be, inhousing will arrange for any minor modifications to the property to be made to accommodate your needs.

Each property is inspected beforehand to record the condition of the dwelling before you move in. Properties are then inspected every six months to ensure everything remains suitable to your needs and adaptable.
Lastly, it's time to collect your keys and move in.

Tenant & landlord responsibilities

As a tenant, your responsibilities will include such things as the maintenance and tidiness of property as well as requesting endorsement for modifications, pay rent on time, and contribute to a positive living environment by ensuring nothing illegal happens on the premise, among other things (found in the pdf).

At inhousing, we’ll strive to ensure the house is clean before you move in, meet the cost of necessary repairs, allow the tenant peace and privacy, and provide the tenant with the lease agreement and inspection sheets.

Rent & other payments

The rental amount is set according to Housing SA’s policy for Community Housing. Rent will generally be ‘income based’ at approximately 25-30 per cent of the tenant(s) gross income. Rental rates are subject to future government policy changes and a maximum rent applies.

It is important to advise the Association of any increase to income to avoid backdated rent costs. If a tenant’s income decreases, their rent may also decrease.
In most circumstances tenants provide us permission to receive information direct from Centrelink to simplify the process for them and inhousing.


At inhousing, we ensure the repair and maintenance of wear and tear to structural items and fixtures (which are the landlord’s responsibility), leaking gutters or taps, faulty locks or doors (unless damaged by tenant or guest), damage to the roof as a result of wind or storm, replacing worn-out hot water service or Items for which a levy is collected.

Repairs required as a result of anything other than normal wear and tear must be paid for by the tenant or support provider. More details about items not maintained by inhousing and what constitutes fair wear and tear, please have a look through the pdf in greater detail.

Property inspections

The property will be inspected at regular intervals to ensure it is adequately maintained. Inhousing will provide tenants with seven (7) days written notice of planned inspections.

Moving out

The moving out process is detailed in seven steps within the downloadable pdf. On the rare occasion that inhousing must ask a tenant to vacate their living space, we will endeavour to provide you with as much notice as possible.

We will provide 60 days notice to vacate for the following reasons: Demolition, major repairs, or if the property has been sold. Further information and FAQ’s regarding the moving out processes can be found in its section of the pdf.